Full Best Practices Assessment
The Full Best Practices Assessment includes a Web Standards (Accessibility & Usability) assessment to which is added assessment of the 'core business' of a government site: information and services delivery and site usability as well as the stretching elements: e-consultation, personalisation, site findability, feedback and collaboration and integration. Information and e-services expectations are specific to the organisation's outcomes. This assessment provides an excellent measure of overall site quality. Results for each criteria area are graphed against comparative government sites' results showing in an executive view the site's relative strengths and weaknesses.