Best Practice
Website Assessments
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Feedback

Feedback criteria evaluates the extent to which government agencies encourage feedback on their levels of service, information and their website.  Are users encouraged to provide feedback to the organisation?  This is a "stretch" criteria area designed to facilitate open communication between users and the government. 

 
  Website Scores Noted Best Practices
1.Elections NZ
90.0Strong invitation for feedback on every page including for all organisations involved
2=National Library75.0Feedback invited on every page, type of feedback selection
2=
eLearn Portal75.0Suggest content invited on every page, Feedback in Contact Us available at each page
2=
Tertiary Education Portal75.0Suggest content invited on every page, Feedback in Contact Us available at each page
5.State Services Commission68.5Feedback invited on every page, form includes reference to page just viewed, type of feedback selection
6.ACC65.7Global navigation link to general feedback form