Best Practice
Website Assessments
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e-Consultation

E-Consultation looks at whether consultation is sought from users of your site.  Can discussion documents be reviewed online?  Can submissions be made online?  Is background information relevant to the issue being consulted on available.  This is one of our "Stretch Criteria" that now expected from Government agencies.

 
  Website Scores Noted Best Practices
1. Land Transport Safety Authority 63.3 Home page feature, HTML introductions, online response form, time table, clean navigation
2. Land Information NZ
41.4 Listed on homepage, PDF document and related info, some online submission, some analysis of submissions
3. State Services Commission
37.7 Listed on portal, consultation reformatted, timetable, submissions archiving
4. ACC 37.3 Some consultation docs in HTML, easy navigation
5. Auckland City Council 36.6 Consultation docs in HTML, maps lookup by street, republishing of submissions
6. Rotorua District Council 36.1 Prominent Have your Say on home page, structured feedback forms, timetables