Meet the professionals

Our Vision 

Government web channels create the maximum value for their users and host organisations.

Our Values


We maintain independence from web site delivery services.  Assessments are unbiased and consistently applied regardless of the client.


We apply due diligence in evaluating every criterion.  All assessments will be put through a process of quality assurance.  All quality issues will be investigated and acted upon promptly with no addition cost to clients.

Right Relations

We honour the agreements we make.  We are accountable for breaches to agreements and act to remedy then.  Open communication is valued and encouraged. We aim to work with our clients, suppliers and the public to attain our vision and support the achievement of their goals.

What are e-Gov Watch's Credentials? 

  • E-Gov Watch has reviewed over 550 New Zealand government sites against its criteria and has extensive comparative benchmark results  available
  • The developer of the e-Gov Watch methodology and Chief Assessor, Shane Middlemiss, has over 25 years experience in e-government planning and development across central, regional and local government levels.  He assisted in editing the initial set of Government Web Guidelines.  He is a recognised expert in e-Government strategy.
  • Specialist assessment is conducted in the accessibility areas by the company Accease Ltd.
  • Our team is made up of professionals with extensive government experience 

Who we are

e-Gov Watch Ltd is a small, independently-owned New Zealand company.  We have a team of experts who are leaders in their field.  We are independent from any web development companies and are therefore able to offer independent, objective reviews of your websites.

Our Team 

Shane Middlemiss – Executive Director and Chief Assessor

Shane has had extensive e-government experience over the last 25 years.  He has worked as a consultant in e-strategy, content management, and project management for government agencies.  Shane has worked on contracts for State Services Commission, Ministry of Education, Department of Internal Affairs, the Office of the Auditor General, Porirua City Council, Selwyn District Council, Scion Research, Waiariki Institute of Technology, and many others.  Shane is one of the leading thinkers in the e-government space in New Zealand.  Shane developed the e-Gov Watch criteria and has successfully established these criteria as one of the leading measures of e-Government performance here in New Zealand.  There are no similar models available anywhere in the world that is as comprehensive in measuring e-Government performance.  Shane controls the overall quality of our assessments through sampling of the results from the rest of our team to ensure consistency in performance. 

AccEase Ltd

AccEase are our accessibility experts.  They are committed to helping organisations ensure that their on-line information is accessible. Services include accessibility auditing, user-testing by a panel of testers with disabilities, consulting on accessibility issues and constructing accessible web sites.  They also develop accessibility purpose statements and in-house development methodologies. Their principals are Robyn Hunt and Mike Osborne.

Robyn Hunt is one of New Zealand’s leading experts in the field of disability. Her expertise has allowed AccEase to put together a unique panel of disabled testers. As an award-winning journalist and communicator she brings extensive experience to ensuring readable, accessible web sites and other electronic communications.

Mike Osborne has a long background in software development and consulting on IT, measurement, reporting, effective meetings practice and other business management areas. He brings a focus on software usability and on simplifying the communication and presentation of complex information which lead him naturally into the area of accessibility.